Monthly Archives: February 2015

Teamwork and mistakes

If we aren’t making mistakes, then we likely aren’t trying enough new things outside our comfort zone, and that in itself is a mistake.  — Amy Reese Anderson

One of the challenging truths about leadership is that people are looking at our example to set the workplace climate.  And nowhere is that more true than in managing mistakes. It’s easy to say “this is a safe place to make mistakes.”  It’s more challenging to make sure our coworkers and team members feel supported to take risks, even when it doesn’t work out as planned.

mistakeAmy Reese Anderson wrote an article in Forbes online that provided some helpful tips for creating a climate in which individuals and teams can make mistakes safely. As leaders, we can:

  1. Identify the areas of our work where mistakes can occur without causing significant damage to the organization’s mission and vision. Allow employees freedom in those areas, and provide more oversight to critical activities.
  2. Create clear expectations around risk and mistakes. For example, Anderson’s policy was that the entire team would support anyone who made a particular mistake for the first time. However, employees were expected to learn from the experience and not repeat that mistake again.

As employees and team members, we will all make mistakes. When it happens, Anderson says we should:

  1. Learn from it – objectively figure out what we did and why it was wrong
  2. Own it – take accountability for the damage without making excuses
  3. Fix it – do what we can to make things right
  4. Prevent repeats- create safeguards to be sure that mistake doesn’t happen again

How do you practice these steps when you make mistakes?  How do you establish a climate where team members can do the same?

Dee Anne Bonebright


Building an effective team

team“Coming together is a beginning.
Keeping together is progress.
Working together is success.”
– Henry Ford

Last fall we surveyed leaders in the Minnesota State Colleges and Universities to ask them: “What are the top leadership challenges you encounter in your role?”

Not surprisingly, many of the challenges revolved around building an effective team, from sourcing and recruiting the best new members for their team to providing incentives for their team to work productively together. This month we’ll be exploring these topics, as well as some of the following aspects of building an effective team:

  • Assessing individual/team capabilities when you’re the new leader of a team
  • Using behavioral-based interview questions to help you recruit great team members
  • Growing and retaining your best team members
  • Building a senior leadership team
  • Rebuilding your team after a jolt or loss
  • Fostering productive work environments for teams
  • Planning physical work spaces that support your team
  • Making virtual teams work

We hope to hear from you this month as we explore this important leadership challenge. Please comment below and let us know:  What are your key challenges in building an effective team? What has worked well for you?

Anita Rios