Simon Sinek, author of Leaders Eat Last, challenged us at the 2016 International Association of Talent Development conference to take on the tough work required to be leaders. He reminded us that being a leader is not a title but a result of choosing to dig deeper into the real issues people are facing. Only then will people trust that you are looking out for them and choose to follow. And only when people follow are there leaders.
What makes it even tougher is that trust is a feeling – an emotion – not a behavior or a skill. So we don’t know exactly what will build trust or how long it will take. Still, Sinek defines a leader as a person who is able to create the conditions inside an organization that cause people to trust. And when people trust each other they can do remarkable things.
Taking the actions to build trust requires both faith and risk. The faith to believe that the small daily actions you take with your people will make a difference to them, even when you can’t see the immediate results. It’s somewhat like the faith I had in my climbing partner this morning when we climbed to the top of the peak you see here. I had never used alpine touring skis to climb up a mountain but I trusted Bob based on the many small actions I have seen him take over the years that demonstrated his authentic concern for my well-being.
Leaders also have to take a risk and grab their shovels to dig into what their people are concerned about, even when they don’t have all the answers or know exactly what they may unearth. Sinek actually stated that he thinks the most important tool leaders need is their shovels, and the willingness to dig up the unknown.
Grab a shovel, trust your people and find out what matters to them and have faith that it will make a difference!
P.S. We carried our avalanche shovels and were prepared to use them but I only had to take it out for my blog photo.