Four Cs of onboarding

handshake3In many ways, the first week of employment is one of the most critical times for building organizational talent. That’s when you provide an orientation to the new employee’s role, the institution, and the wider context of the work.

An effective onboarding program carries on throughout the first year, Research has shown that onboarding heightens a new employee’s confidence, increases understanding of their role and expectations, and helps them integrate into social networks.

The Society for Human Resource Management suggests that an onboarding program needs to focus on four key areas:

  1. Compliance: the basic legal and policy requirements of their role.
  2. Clarification: the roles and expectations for the new positions.
  3. Culture: introduction to formal and informal organizational norms
  4. Connection: integrating new employees into the work group.

At Minnesota State, we have an orientation and onboarding toolkit with tips and suggestions for each of the four Cs. You can view it through the Office 365 SharePoint site.  Whether or not you’re part of Minnesota State, check out the article below for a useful overview.

Which of the four Cs have you been focusing on? We’d love to hear some of your tips and suggestions for effective onboarding.

Dee Anne Bonebright

Adapted from:   Bauer, Tayla N. (2010). Onboarding New Employees: Maximizing Success. Society for Human Resource Management (SHRM).

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