The holidays are looming, errands must be run, deadlines are pressing, family is calling, the academic session is ending, end-of-year reports are due, and decisions must be made! In fact, author Noreerna Hertz, in her book Eyes Wide Open: How to make smart decisions in a confusing world, estimates that most of us make over 10,000 decisions a day! No wonder we make bad decisions sometimes.
I’m sure you are in the middle of chaos so I am posting a short but very practical post today sharing Hertz’s top 10 steps for making better decisions – even when under deluge.
- Acknowledge, accept and “come to grips” with reality – we are exposed to more information than our brains can process and we need to accept that and create strategies to deal with it. It isn’t going to change.
- See the forest and the trees – don’t stop looking for the complete picture. Our brains automatically screen out details.
- Don’t automatically accept the stated narrative – work to understand the hidden meanings or intentions in information shared by others. Don’t automatically reject it but dig a little deeper.
- Don’t be afraid to challenge “the experts” and the status quo – ask questions and seek out alternative points of view to ensure you accept what you are hearing.
- Listen and learn from those “who know” – include the ideas and information from those with hands-on experience.
- Use technology to connect with a wider circle of people – take advantage of crowd-sourcing, affinity groups, networks, and instant communication channels to develop a wider circle of peers and colleagues to provide insight, advice and counsel.
- But, confirm the identity, background, knowledge and expertise of your network – you are responsible for the information you gather.
- Embrace “math” – good decision-making requires basic understanding of probabilities, expectations and risk. You don’t have to be a stats nerd but you need to learn the basics.
- Monitor your emotional state – emotions affect decisions just like information does. Develop an awareness for how your emotional state influences your decision-making effectiveness and take action to make decisions at the appropriate time.
- Embrace dissent and encourage diversity – multiple perspectives can open up new ideas, expose additional details, add different information, and facilitate true dialogue.