Not feeling heard?

“We didn’t feel like we were heard.

People were dancing around the topic to avoid offending anyone.

How can I get my message understood?”

Do those comments sound familiar? If so, you’re not alone. Those exact phrases were shared with me last week by a leader who was asking for help to communicate more effectively.

While the acts of listening, speaking, and sharing ideas seems straightforward and simple, they are anything but; especially when you add in the fact that we each bring our own filters or lenses through which we interpret messages. And if there are positional power differences or emotions are running high, communications can be fraught with peril.

During this month, we will be taking a deep dive into our Minnesota State leadership competency: communicates effectively, defined as:

  • Effectively conveys ideas and shares information with others using appropriate methods
  • Listens carefully and understands differing points of view
  • Presents ideas clearly and concisely

Please join in the conversation by sharing your leadership and communication challenges.

Anita Rios

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