“A good leader takes a little more than his share of the blame, and a little less than his share of the credit.” – Arnold H. Glasow
In your leadership role, when someone gives you credit, do you simply take it? Or do you generously share credit with others and acknowledge their contributions? It can take a lot of discipline to pass on credit to others, but that’s what good leaders do.
Giving credit builds loyalty among employees. It builds others up and lets them know that they are part of a team. And most importantly, people want to work with leaders who credit their colleagues and team members.
In his HBR article on giving credit, executive coach and OD consultant Ben Dattner provides three tips for leaders:
Give credit where credit is due. This may sound obvious but it doesn’t always happen in highly political and hierarchical organizations. People often get credit based upon their power, not their actual contributions. Look at your team to identify the biases that cause some people’s work or ideas to be overvalued or undervalued. Then make sure the right people are getting credit.
Credit team members for crediting one another. Incentivize your team members to acknowledge and appreciate others’ contributions. This “expansion” of credit enhances team cohesion and trust, promoting more and better collaboration. Encourage sharing credit at team meetings and discourage those who take too much undue credit themselves and deflect blame onto others.
Avoid the temptation to blame. When setbacks occur, it’s natural to look for a scapegoat or a rationalization. But this diminishes your team’s social capital. You should instead give everyone (even those outside your team) the benefit of the doubt and consider all the complex factors that may have directly or indirectly contributed to poor performance or bad outcomes. Encourage your team members to do the same by reminding them of their long-term shared interests and goals.
At my last team meeting, rather than having everyone share their own “good news” about recent accomplishments, I asked each team member to share what they appreciated about one other team member’s contributions. It was a great way to learn more about how we are each impacting each others work in a positive way. It also reinforced that we work collaboratively in our team and rely on each other to accomplish our goals.
What strategies do you have for giving credit to others?